Shipping policy

Thank you for shopping with Theard & Co. We are committed to delivering your order quickly and safely.

Order Processing

Orders are processed within 1–3 business days.

Orders are processed Monday through Friday, excluding public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Time

Estimated delivery times:

Domestic Orders: 3–7 business days

International Orders: 7–15 business days

Please note that delivery times may vary depending on your location and customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping on qualifying orders during special promotions.

Order Tracking

Once your order is shipped, you'll receive a tracking number so you can monitor your package.

Delays

While we aim to deliver your order on time, delays caused by weather, customs, or shipping carriers are outside our control.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages due to incorrect addresses provided by customers.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions about shipping, please contact us at:

Email: gordondae24@gmail.com